I asked her if she could look out for a certain letter, it has a bold print across the front marked important and very obvious. It's super important to us. I just don't get how she could deliver all other mail but drop the one I asked her to look out for, I was super nice to her all three times we talked, Tuesday I explained what was going on, Wednesday I just accepted the mail she had and offered her a drink, and yesterday I had no mail so just said hi and offered her a drink, I did say "damn" when I she said I had no mail but was in a completely joking way. Today when she was head ling away to say "shit happens" pissed me off, but I didn't scream or go Karen on her at all, I just walked back inside and got ready to get the wife from work.