Restore apps

To restore backed up apps, follow these steps:

If necessary, log into your Google and/or Samsung accounts.
From the Home screen, tap Settings.
Scroll to 'USER AND BACKUP,'  then tap Accounts.
Tap Google if contacts are backed up to Google account.
Tap Samsung if contacts are backed up to Samsung account.
Tap your email address at the top of the screen.
Tap Sync all.
Tap the Back key.
Tap the Back key again to return to the USER AND BACKUP section.
Tap Backup and reset.
Under 'BACKUP AND RESTORE,' check/uncheck the following:
    Back up my data.
    Automatic restore

Restore contacts

To restore backed up contacts, follow these steps:

If necessary, log into your Google and/or Samsung accounts.
From the Home screen, tap Settings.
Scroll to 'USER AND BACKUP,'  then tap Accounts.
Tap Google if contacts are backed up to Google account.
Tap Samsung if contacts are backed up to Samsung account.
Tap your email address at the top of the screen.
If necessary, select the Sync contacts check box.
Tap the Menu icon.
Tap Sync now.

SD card contacts

[Insert Steps]

Restore media & pictures

To restore backed up media and pictures, follow these steps:

Using device

From any Home screen, tap Apps.
Tap My Files.
Tap All files.
Tap SD card.
Tap the Menu icon located at top-right to expand the drop-down menu.
Tap Select.
Select the check box next to the files your media or pictures is stored on.
    Pictures are usually stored to a DCIM file.
    Media files are usually stored in the media file.
Tap the Menu icon located at top-right to expand the drop-down menu.
Tap Move.
Select Device storage.
Tap Move here to move to the main phone memory.
To move files to a location other than the main phone memory:
    Tap the folder name or tap Create folder.
    Tap Move here.

Using computer - PC

Connect USB cable to the phone, then to a computer.
If necessary, follow these steps:
    Touch the Status bar and drag it down.
    Tap Connected as a media device..
    Select the Media device (MTP) check box.
On the computer, click Open device to view files.
Navigate to the desired files on your computer:
    The Card icon is your SD card.
    The Phone icon is your device's internal storage.
Drag and drop the files into the desired phone folder.
When finished, safely disconnect the phone from the computer.

Using computer - Mac

Connect the USB cable to the phone, then to a computer.
If necessary. follow these steps:
    Touch the Status bar and drag it down.
    Tap Connected as a media device.
    Tap Media device to select the check box.
On your computer, open Kies.
Inside Kies, click the Back up / restore tab.
If necessary, click the Restore tab.
Next to 'Music' and 'Photo,' click the check box to select the check box. If available, click the check boxes next to any other categories you would like to restore.
If you would like to restore all of your files, click the check box next to 'Select all items.'
Click Restore. If necessary, follow any additional prompts.
When finished, safely disconnect the phone from the computer.