Clean Video Driver Install
A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of newer drivers that can result in rogue registry entries and other issues.
The easiest way to find your graphics card is to run the DirectX Diagnostic Tool: Click Start. On the Start menu, click Run. In the Open box, type "dxdiag" (without the quotation marks), and then click OK.
There has been a high level of success resolving these kinds of issues by doing the following.
-Remove the current drivers or driver framework from the "Add/Remove programs" or "Programs and features" applet in Windows control panel
-Refer to the links below and reinstall the latest graphics drivers to your system
NVIDIA Drivers: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD Drivers: http://support.amd.com/en-us/download
Intel Graphics Drivers: http://www.intel.com/content/www/us/en/support/graphics-drivers.html
It's also a good idea on AMD systems to make sure the chipset drivers are up to date which can be found here:
http://support.amd.com/en-us/download/chipset?os=Windows+8.1+-+64