Just so you can see the kind of workplace he's describing, a link to a few tales I loved about their twisted workplace politics... If you can only read one, start with the first...
In the name of NATIONAL SECURITY, thou shall be fired over your cable bills, union scum!
One does not simply appoint a senior staff manager without the union's consent
Union forces company to pay lawyers on both sides of a suit over their own incompetence without ever them being able to know it happened
Bytewave's friend forces corporation to upgrade horrible 20th century hardware through HOT intrigue after common sense fails horribly.
Union staff casually abusing overtime uncover corporate espionage while looking for glossy paper
Stuff this Product Director said over the years
They screwed up their relations with their union so bad that negotiations are required if the owner of the telco's internet is down.
If you read these and still thinks this workplace environment is one where employees should trust in the greater wisdom of management when something is wrong, please pursue an MBA.