[Source] GH Depot: Delayed Shipping Update

Can I ask you this. What in your mind, is fixing it to you? What will make you happy?

Also how is it deceitful to change your order to domestic, but want to verify it didn't double ship fist. That seems completely reasonable. Why should you get double your order?

I think what you are failing to understand is, as a domestic operation, they have someone drop shipping from CN. It isn't that it isn't "in stock" it is that they need to rely on their shipper to do their job. And sometime there are delays, out of the sources control. Here is a little info for you. When you deal with a DOM source, typically that same person has a hand in packing your orders and shipping them. When you deal with a CN or many international sources, no matter who it is, or what they say, a separate drop shipper is responsible for the actual shipping(factory, trading company, etc). Due to this there can be issues, unfortunately. This is not uncommon.

At the same time the reverse can be true. If you are an international source, with a DOM side, you are relying on a DOM guy to do his part and fulfill the orders. The dom guy may have it in stock, but he may have a hiccup from time to time. It is the nature of the beast.

I would be interested what they(GHdepot) proposes, and I am sure they will make it right, but at the same time, I would like to hear what you think is a fair resolution. Because I think the customers opinion on what will satisfy them is very important.

How would YOU like to see this resolved? In a perfect world.

WG

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