Please follow JRJ_14's advice... the only thing I would add is read the contracts. Even if they don't make any sense, especially if they don't make any sense. Over time, you'll start to connect the dots.

This is not meant to make you a 'know it all'. It is meant to provide you with an understanding as to how to help each and every client.

I just had a client ask me about coverage for contents in Other Structures... I've been doing this for 20 years and had a pretty good idea as to how to answer the question. However, I took a quick look at the clients contract to see how they defined 'contents' and noticed a sublimit of $1,500 for firearm and firearm related equipment. Low and behold, the whole question from the client related to a bench he had set up for washing shells, reloading, cleaning his firearms, safe for firearms.... etc.

Needless to say, he was quite interested to hear about that sub-limit...

Read your contracts and you'll be fine.