I'm on the slippery slope to hating my job.

From management being inept - 4 person team dropped to 2 because of 2 promotions in quick succession for 4wks so far to tomorrow where I'm the only person left in the team because the other person is on leave. It's poor forethought and management. And we are supposed to keep up the same productivity and same level of client care, empathy etc.

To top it off we had performance appraisals this past month. She has fuck all to do with the team only when something bad happens. And since we have autonomy we prioritise and set or own tasks for each day. Well the past month i have a fuckload of overdue tasks for trying to pick up the slack of the now defunct team members and haven't had time to retask/prioritise properly any overdue tasks. And she's based my assessment on that and one report of me hanging up on an abusive client, which we are entitled to do buy this client ran tales about me advising her and telling her she's giving dumb etc. So rather than being that to my attention she takes the client at their word. But you look at the other person in my team and their task list and their reports from clients of poor client care and she still gets a glowing review. Did i mention I'm the only guy in my team?

So there goes any chance of a raise or promotion any time soon.

Oh and add that i have clients calling me daily threatening to suicide because they have lost their home family and kids. To the point i recently had a client do it whilst on the phone to me and i couldn't do anything to stop or save them.

I work in a fucking law firm you'd think i would be at a bloody suicide prevention hotline.