TIL When Walmart shops were set up in Germany, they had to stop requiring employees to smile at customers and scrapped the morning Walmart chant. “People found these things strange; Germans just don’t behave that way,” said Hans-Martin Poschmann, the secretary of the Verdi union.

I work at a major retail electronics store and we pretty much have to greet every customer. I don't care if you like it. I'm going to try to get you to buy something. The company makes more money when all customers are approached. If people just came in and left as they pleased we wouldn't sell half the stuff we do. It's a business. Not a utopia of love and harmony. My job is to sell products. Here, in America, this works. Just make sure everyone is at least greeted. You don't have to be fake. But you need to go after the sales that would've just walked out. I know things about the store and the sales. Customers don't know everything. My job is to inform them of things that they are unaware of and hopefully get them to make a purchase. You have to be pushy if you want to make money. So does it make sense to make maybe some European customers uncomfortable or to get the most out of every interaction? I'm happy at work because I love what I do. I like helping people. Don't tell me I shouldn't be happy at work or that I'm fake. Every interaction is genuine with customers and it's not that hard to be friendly and helpful and most people like that. I don't understand why you wouldn't just buy something online if you didn't want to deal with human interaction. Europeans are pretty funny sometimes. They're usually my least favorite costumers.

/r/europe Thread Parent Link - nytimes.com