Our beloved Chetan Bhagat makes very interesting points about this.

Excerpts from his article in ToI:

Here are some lessons for the elitist US (and Indian) media:

You are not as smart as you think. Yes, you watch the most esoteric documentaries on Netflix and read the most obscure books. However, consuming high culture doesn’t necessarily make you a better observer of society or give you good judgment. It does make you cooler though, and maybe that’s what it really is about for you — to look cool on your Facebook page and in front of your friends.

People are the key. In certain professions such as politics, entertainment and the media, it is the people — voters, audience or readers — who make you. Calling them dumb, stupid, backward is elitism. The moment you think you and your colleagues are smarter than the public, an elitist alarm button should go off. Find out what people want. Discover the truth. Then articulate. Don’t think you know better and you will “tell” them. Listen to them first. They would have told you about Trump.

Unfair criticism always backfires. Trump is no angel. Certain actions of his (including the infamous groping claim) are indefensible. He has made inappropriate statements. Talking about them is fine. However, to label him or paint him as an evil monster only creates more sympathy among his supporters (the same happened with Modi in 2014). If the media were more balanced about Trump, and then brought out his follies, they would have had more impact and credibility. Instead, their hate only created sympathy for Trump.

Do not impose your views on others. Some issues are contentious. Religion, feminism, terror from a particular religion, race and illegal immigration are all issues that have several sides. To say only your way is the right, moral and holy way to look at things, and anyone who doesn’t agree is ‘deplorable’ is silly. Discuss and engage. Don’t patronize.

Get out of the bubble. If you really want to be an honest observer of society, get out of social media. It’s full of people like you and creates confirmation bias like nothing else. “But everyone hates Trump” — remember people saying this? Guess not everyone did. Only people in your Facebook and friends bubble did. Similarly, American media could do well to move out of New York (yes, other cities admittedly aren’t as cool). Indian media could move out of Delhi too (why don’t you? It’s polluted as hell anyway).

For someone who is oblivious like me and thinking what the hell these users are debating about.