3. People of Reddit. Who lived long enough to see themselves become the villain?

People of Reddit. Who lived long enough to see themselves become the villain?

A company. And the irony is sickening because well, its former CEO liked to call himself the industry’s Batman.

And that’d be T-Mobile. They were flopping hard back in 2012 after AT&T attempted to buy them out and failed, and they had no prospects for next gen networking tech or anything. They were basically on course to just slowly bleed out.

Then they got a new CEO: John Legere. Who was one of the most outspoken dudes in the space damn near. He came in, instituted a metric ton of VERY customer friendly policies, and positioned T-Mobile as the carrier that was for the customers.

…then things started slowly going backwards, coming to a head in the Sprint merger. After the merger was set to go, he left, and arguably the bean counters got control of the company and the transformation to “villain” was pretty much complete. Service sucks harder than it ever has. So does customer service now. T-Mobile is literally no better than the other carriers (and now worse in a lot of ways!)

Such is what happens a lot when the underdog becomes…not the underdog anymore.

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