No. We only change stayover guests' sheets every third day anyway, and only replace towels that aren't hung up. Let's generously say that out of the 125 rooms I have rented on an average night, 5 want points instead of housekeeping. With those 5 rooms averaging out to less than 3 rooms' laundry costs anyway, how long do you think it takes to add up to an industrial washer load's worth of water, electricity and soap?

Not only do I take the financial hit from buying those points, and from your perception of the stay being less luxurious, but there is the staff cost of dealing with these folks -- again, these are my neediest, whiniest, most diva-ish guests -- and front desk communicating with head of housekeeping and then the actual housekeeper. Also the time that a manager invests filing a request with corporate for a points award.

The shampoo bottles? Fractions of cents. You are paying for hospitality and comfort. We specialize in providing hospitality and comfort. Let us do our jobs without wasting everyone's time over nickels and dimes. Put that effort into being a good guest, and I promise that will pay off in comps, upgrades and freebies that we all feel better about than you not using the body lotion.