What is your worst customer service experience you’ve ever had?

Probably not the worst. I went to Punjab Grill to take my friend as he really wanted to go there. We reached and I told the staff that we didn't have any reservations.

He immediately looked at us and said - yeah sorry the restaurant is fully booked. You can leave your contact number. When a table is ready we'll contact you.

I saw some empty tables but whatever. Cool. No worries. We walked around for half an hour and still didn't receive any call. So we decided to go back to the restaurant. Except this time there was an Indian couple was standing before us.

The staff approached them and immediately showed them the table. He saw us but pretended he didn't see us. I even called the other staff but they pretended they didn't hear anything.

/r/singapore Thread