The company she worked for is where she met her ex (see one of my comments for details) she couldn't go into the offices because it kept triggering her and causing to have breakdowns and manic episodes." And would end up leaving work early.

So she started remote working. So she would work from a laptop in bed, but because she has sleeping problems she would stay up late then would basically wake up and log onto the work system at 8.25 or later when she started at 8.30. She on many occasions fell asleep and missed calls and chats from customers about which she had had at least one disciplinary action/hearing. Then at the end of her probation review period they let her go because of this