If you have a disagreement over any issues, such as rent payments and inspections, try to sort out the issue amicably (see the earlier section on ‘Minimising problems’). If you and the lessor/property manager cannot agree, there are some formal procedures established under the Act to sort things out. These are covered in this section and subsequent sections. The Act requires formal notices be issued by either party in a rental dispute to deal with a number of important circumstances, such as if you believe there has been a breach of the tenancy agreement. If you believe the lessor/property manager has breached the agreement, you can write a letter or use a Notice to lessor of breach of agreement (Form 23) and contact them to remedy the breach as soon as possible. The department recommends you keep a copy of any letters or breach notices you send as you may need to provide details later in court. Form 23 is available from the department’s website. It is important to complete all details, including your name (as the tenant), the lessor’s name (not the property manager’s name), the address of the property, the date the rental agreement was signed and the nature of the breach. You can seek: • to have the problem put right; • an order from the Magistrates Court; • an end to the tenancy; or • compensation. There is a standard procedure for counting of the days specified for various actions and special requirements for serving the notices (see the section ‘All about notices’).