REMEMBER YOU MUST HAVE REGISTERED FOR ATPO TO FILE A CLAIM.

In order to file the claim you need the following pieces of information:

Contact details, including your email address.

Registration confirmation number, (would be in your registration confirmation email).

Copy of the official police report.

Description of the lock-up - provide info on how the lock failed (we always recommend locking to a secured stationary object).

Image of the broken lock*.

Image of one original key.

Proof of deductible from insurance company, if covered by insurance.

*Kryptonite reserves the right to request the actual lock