Sephora rant - would you be offended?

[–]maomaowLipstick Queen 6 points 26 minutes ago  You can always fill out a survey and share your experience. Managers check these all the time so it's the best way to get your opinion heard! permalinksavereportgive goldreply [–]foundinwonderland 3 points 8 minutes ago  I'm unsure why you think she would automatically know how much you spend there, or why that means that you should be able to get larger samples? Instead of taking this as a personal attack, perhaps you could take it as the SA being human and being confused, thinking you already had gotten samples and were trying to finagle your way around the system and get more. That's not what you were doing, so I understand being a little annoyed, but at the end of the day you got the samples you wanted. permalinksavereportgive goldreply

formatting helpreddiquette save [–]haylzxNW15-20 | suffocating under a growing pile of DS mascaras 1 point 32 minutes ago  I would be offended as well. You just wanted samples, and she should have at least apologized for the mistake. Sometimes I get irritated when I get tiny samples as well. I understand it's just to try the product, but I at least want the cup to be halfway full. Some SAs are great with giving out samples, but others basically just give you a smear in the bottom and call it a day. permalinksavereportgive goldreply [–]likeyoungvolcanoes_all matte everything 2 points 18 minutes ago  I'd be annoyed at most. I've been lucky enough that all of my local sephora stores are more than generous with their samples without hesitation. I'm still working away at a Laura Mercier primer and UD eyeshadow that a very generous SA gave me. But from what I've read here a lot of other stores aren't aware they can make samples and can be snooty about it. permalinksavereportgive goldreply [–]-cutestofborg-NC45 1 point 4 minutes ago  I don't think the amount of money anyone spends entitles them to samples, but rather store policy does. There could have been a misunderstanding about the amount of samples you wanted, the SA could have been dealing with a lot of demanding customer, or she may have just been condescending. If it's something that upsets you, it might be worth speaking to the manager or customer service. I do not generally ask for samples at Sephora nor am I offered them. However the other week I went in and asked an SA for help in matching foundation. She sat with me and tried out everything on my list, plus had some of her own suggestions. At the end, she gave me five sample containers of different foundations, including the Cover FX drops she matched me to. I thought it was really generous, especially since I did not ask for them. It sounds like something that varies not just store to store, but also from one SA to another. If you're unsure of store policy or unhappy with the service, speak to the SA or the manager. permalinksavereportgive goldreply

just wanted to add i wasn't actually meaning i deserved samples because i spent money there, or that people who don't, do not derserve samples haha. im just trying to say before someone buys a $30-$70 bottle of makeup they should be given a sample like anyone else without attitude and assumptions.

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