Customers freaking out when they don't see anyone in the kiosk when they walk up to the window. It's a small kiosk gas station that really only requires one person to be on per shift. But we do have things outside of the kiosk we have to get done, like changing the garbage bags, sweeping the lot, cleaning the pumps, restocking drinks and snacks, clean the bathroom, go in the stock room to get more cartons of cigarettes for the kiosk, etc. So there isn't always going to be a person right there in the kiosk and sometimes they might have to wait more than 30 seconds because we are doing something elsewhere at the moment. Everyone that works there definitely makes sure to keep a look out for customers and we do our best not to keep them waiting too long. And I can see how a customer make think no one is gonna see that they are there, but when they start yelling "HELLO?! EXCUSE ME! ANYONE HERE?!", it's like nails on a chalkboard to me. Especially if I just stepped outside and they literally just got to the window. They waited no longer than one second and they freak out.

But, as aggravating as it is, I have to remind myself that not everyone knows how things work at my job. However, those that do see me working on something, but expect me to immediately drop what I'm doing and attend to them right away, that shit is not cool. I have things I have to get done too and I never make them wait too long. I just wish people were more patient and understanding.