$25 'skinny' TV packages called a 'ripoff' as industry 'stares down' CRTC

Breanna IF58: Thank you for choosing Shaw Online Chat Support! This is Breanna IF58 from our eCare department, how are you today? S N: Good good Breanna IF58: I am glad to hear you are doing well! Breanna IF58: I do see your question above, and we can certainly discuss some options :) S N: Ok, great Breanna IF58: Do you still have any services with Shaw? Internet or Phone? S N: Just internet, the 60 package Breanna IF58: Okay, awesome! Can I grab your service address or account number, please? S N: It's under my roomates name, so that won't help unfortunately. Can you please address my original question? Breanna IF58: Sure! I just wanted to see what kinds of promotions you currently have, if any. :) S N: The service address would be 209 30 AVE NW, Calgary, Alberta if it helps Breanna IF58: Have you heard of the Limited TV Package? S N: Is it possible to only purchase two TV channels, CNN and TSN? Breanna IF58: You will have to have a basic TV package, then you can add and remove channels as you wish. Limited TV is the most basic package we offer. It is $25.00/month+tax to start. Breanna IF58: Then you can add on the theme packs that will include CNN and TSN... S N: Ok, thank you Breanna IF58: These theme packs would be the TSN Bundle $8.00/month and News bundle would have CNN included for $6.00/month S N: I have to buy a bundle just to get CNN? S N: Can I not purchase it directly, without a bundle? Breanna IF58: Currently we offer a few differently pick and pay channels for individual channels, however at this time CNN and TSN are not available on their own. Come December, there will be more options for just adding one particular channel. Breanna IF58: If you create a package with theme pack add on's that put you over $30.00/month you will gain access to Shaw On demand content and String ray Music Channels, as well. You will also have access to Shaw Free Range TV as well, and if you are subscribed to Internet 15 or higher, there will be a free HD cable box included. S N: December? That's pretty far away. Is the $25 basic package in HD or SD? Breanna IF58: We just released the Limited TV package and the new smaller theme pack add on's so we are currently in the process of getting more single channels available in the pick-and-pay section. Depending on the cable box you have, some channels will be available in HD, others in SD. S N: Ok, thanks for the information Breanna, that's all I wanted to know Breanna IF58: You're so welcome. Breanna IF58: I hope you have a great rest of your day! S N: Cheers Breanna IF58: Cheers! Bye for now

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