Back in the earlier build a bear days, I was asked to put an urn that contained the ashes of their father who had recently passed from cancer into the bear. I didn’t know what to say and my manager was on break. They were really sweet and I completed the task for them (reed teddy, if I recall correctly). They also had previously recorded his voice so that also went into the teddy.

20 minutes later when my manager returned, I informed her of what happened and how I handled it and within the next few months we had a store policy of “no deceased remains”.

Looking back on it, I’m happy I could do that for them. They even dressed it like him, and had planned to have it on the mantle for the family and grandchildren to press the hand and hear him.