Every day in I.T.

I highly doubt you work in IT.

right, so the whole "i work in IT" description is for the sake of people who can just barely manage to log in and check their email. If I gave them the actual description, or even my job title, i'd be met with blank stares. so general blanket term, i just say "im an it consultant".

I'm not IT in the sense of "tech support" (though long ago i was an unpaid intern that did local admin and inventory/paperwork stuff, while the actual employee did the citrix/unicenter stuff).

My company sells some software, and it is huge and complex. its purpose is to tell a business "your app is fucking up, and here is where it is fucking up, and here is how its fucking up". However, since the tool is so big and complex, generally they just want someone to use it for them rather than reading the 600 page manual and watching 40 weeks worth of webinars. aint nobody got time for that shit.

so technically, im kinda sorta IT, in that i (quickly and easily) identify big ass issues or causes of downtime and other shit like that for a company. but i dont do any tech support stuff, nor do i actually fix any problems. thats for the company itself to do.

tl;dr: i said 'kinda.'

Any good company IT knows to keep everyone on the same antivirus. Why you thought you could deviate away from that without proper channels...

And here's my fuckup. we recently switched VPN portal softwares. The old VPN pre-logon check would see if we were running a specific antivirus and see if we met certain security requirements (screensaver with password, etc). While searching through our sharepoint, i saw a document about the New and Improved VPN Portal (TM) and how it supports a wide range of antivirus software. So I figured Hey! wtf, might as well use what i want. I mean hell, i've got admin privelages on this machine, right?

Turns out, it didnt mean "do what the fuck you want with the company laptop". It actually meant "Leave the managed workstation the fuck alone". The document I saw did indeed state that we supported a ton of antivirus systems.

What i did not realize (it was not stated anywhere) is that one of the big features of the new portal was that people could use personal, unmanaged non-domain machines to access the VPN, assuming they had credentials. On these PERSONAL machines, they could run whatever antivirus they wanted (the old system enforced strictly mcafee enterprise). And even then, they would only be given an extremely secure and practically useless VPN connection that was cut of from everything save for checking email and accessing a tiny walled off network drive, and the company outlook address book.

So yeah, thats on me. a little bit of knowledge is a very dangerous thing, because then you get know-it-all jackasses like me who bypass everything you could think of and then come right back and ask you to fix it. Didnt think i'd be on the other side of the fence, but here i am in all my idiotic glory.

tl;dr: they dont, im just a fucking moron

/r/AdviceAnimals Thread Link - i.imgur.com