I worked at 1-800-flowers. It's a franchise company like Mc Donalds and each outlet hires regular people to do deliveries. I did delivery driving and we don't deliver like pizza, we load up about 10+ deliveries made by store associates into our personal cars and drive to locations in a big train dealing with traffic and all kinds of nonsense, so if you have a problem with your order, don't yell at the driver like an ass, 50% of the time it's a mix up in store; it's pricy. So many people complain that they didn't get what they paid for. You get what you pay for. Also, don't go, "Does it look like it does in the picture?" Do you ask the BK cashier if the chicken nuggets look like the menu picture?

Currently, I don't work at 1-800, I've moved on, but I'm tired of the delivery drivers who would get treated like shit by the customer when it was either the store's fault or corporates fault. Also, 1-800-flowers has outsourced all franchise business calls to India help lines.

If you order a month before mother's day and you shit is late, you got plenty of legit reason to bitch, but if you place your order in the day before mother's day, don't complain it's late because the store takes a lot of orders. yes, you can say they shouldn't take the orders on if it'll be late, but you'd complain if every shop denied you because they were "at capacity" within a 2 day window before mother's day, so the service is open to get your orders in which may be a day late or so. If you cancel your order because it didn't get there on mother's day and you and your mom are sore about it, honestly you shouldn't have even ordered flowers in the first place if u mad so easily

Any questions about 1-800 from a driver's POV, ask me.