Is help desk the only way?

actual answer. You replied before I could edit again :P How long have you been working for your university?

OP, let's look at your qualifications in another way. You have an associates degree and two certs from somewhere called TestOut. You are probably a 21 or 22 year old guy who thinks they know it all. I was exactly like you. I thought I could land a network engineering job right outta school. Ya know what could be so hard about setting up/managing the network infrastructure for a business with ~2000 employees and half a dozen locations?

I see some of your answers saying that "Oh I have a computer security degree and I think I'm better than a call center job." You probably are. Most help desk jobs at large organizations probably have somebody reading from a script. There are entry level security jobs. Not a lot of them but there are. I haven't looked at any, but I doubt you would be the one writing up access control lists for the switches, or locking down AD or keeping the firewalls locked down or whatever. The point that I think most people were getting at but kinda danced around is at first you are probably NOT going to be the one creating/writing the policies or whatever but you'll be maintaining them.

You might get a ticket or whatever to build a new VLAN or build a new switch. Yea you'll probably get to do the grunt work but you'll be copying the config/protocol that some security engineer built. Is that a bad thing? Hell no.

Another thing. If the idea of working in a "Glorified" customer service job doesn't appeal to you then you might wanna go be a data center monkey working in between the racks or whatever. IT is a service that is provided to a business and we as IT Professionals are there to provide that service. You will work with people who could care less about what you do, they just want it to work. It is your job to help them out when they need it. Since your degree is in computer security how would you help out your fellow co-workers to keep them safe from the various threats out there?

/r/ITCareerQuestions Thread Parent