I see your point but, I see your are invested in Gamestop so I’m sure you want their business to succeed. The full story behind this post is that my first order apparently never made it out of the warehouse, a week later when I called, they told me it was my fault for not calling sooner and none more were left so I needed to cancel. So, I ended up having to call back every day for 2 weeks because I got a different answer every time, and it was a huge pain. They internal order tracking, warehouse inventory management, customer support, and incident resolution processes clearly have major issues. I view these extra PS5s as their apologies for weeks of waiting on the phone with support. If anything, if this is happening regularly, apparently they need to be forced into fixing it, and offering to send them back for them, likely wouldn’t do that. Also it’s a corporation not some mom and pop.