My experience with them has been positive. Working conditions are better than any other warehouse position I've held in the past.
You work four 10 hour days a week. We know before being hired on that during peak season there is mandatory overtime (a 5th 10 hour day).
We have an onsite medical team at the facility at all times, along with free medicine dispensers all throughout the facility (tylenol, ibuprofen, tums, pepto-bismol, etc).
We get a lot of time off, both paid an unpaid that we can use at any time. Not feeling it today? Leave anytime you want and use pto or upt, your choice.
We have both free gatorade and free gourmet coffee dispensing machines in all the break rooms. The break rooms also have a convenience store of sorts with all kinds of food that you can purchase in case you forgot lunch or don't feel like using 10 minutes of your lunch running to the store.
There are vending machines throughout the facility that dispense free protective equipment (gloves, glasses, safety vests, box cutters, etc).
You know exactly what's expected of you. You have a specific "rate" (amount of freight you are expected to handle), which varies depending on what area you work in. The rate is based on an average of what the top 75% are doing.
Management is very willing to work with those who are having trouble meeting those "rates". This includes additional coaching/training, as well as transferring to a different area.
Benefits: With so many employees, Amazon is able to offer great health coverage plans at a very low cost. They also offer a 401k, and you are given free Amazon stock when you first hire on.
All in all, it's hard work but that should be expected, it's a warehouse job, but it's no harder than any other typical warehouse job. To reiterate, rates are based on what 75% of people are doing so people complaining about unreasonable production expectations... well let's just say we've all had those co-workers. You know, the ones that love to complain about everything and anything, no matter how easy they've got it.