My family is in the restaurant business. Two months ago I started working for my dad.

Damn his manager is just like your JCM. Anger problems. MUST win every argument. Will do it by yelling "I don't want to hear it." Doesn't praise people for doing something well. Doesn't call people out for doing something inappropriate, unless it was so inappropriate that the customer escalated it to the manager.

TWO of her daughters works with us. A few days after I started I was sitting in the office talking to my dad, with one eye on the cameras because we were short staffed, but they didn't need me at that exact moment.

JCM's older daughter comes back and cusses my father out and says she needs me (she didn't). When our JCM came to pick her daughter up I said "I know I just started working here, but if your daughter talks to my dad like that again, I'm sending her home." JCM laughed and said "yea, she gets hot headed sometime, I once had to slap her in front of a customer."

Anyways. JCM's job has been safe for two reasons: if she quit, 10 people, were going to leave with her because they weren't going to work without her. Second reason was that she was willing to work up to two night shifts a week, if necessary.

Welll.... in the last month my crew has slowly come to the realization that constant verbal abuse isn't the only way to have a smooth shift. And that me and the girl we hired to replace JCM (transferred from a different business that we recently closed) isn't actually incompetent like JCM keeps insisting. So while some people will quit with JCM, it's now somewhere between 3 or 4 (including her daughters).

Today JCM told me the night shift can survive without her (they can't) and she doesn't need to be there for that shift.

I nonchalantly mentioned it to my father over the phone and he said "Yea, she can't do that. She didn't show up for her last night shift and nothing was prepped correctly. She needs to go."