i worked at a major theme park for 13 years, and eventually had to quit due to higher ups making decisions a lot of us didn't agree with.

essentially i worked at the most popular ride in a new-ish land, and we hit a minimum of a 1 hour wait, and in middle of summer/spring break/christmas, we would easily hit 3 hours. this is just due to demand and the nature of the ride- it's a lengthy ride (about 6 minutes). anyway.

the team in charge of fast passes decided that the fast pass line needed to only be 10 minutes, so they changed our "standby to fast pass" ratio for the worst. we would send ONE standby group, and then multiply the amount of bodies by 4, and send that many fast passes. they also had put in place "phases" for when the fast pass line got longer. if it got to a certain point (phase 2), we would send one standby group, then multiply that by 4 and add 10 (group of 3 = send 22 fast pass people). if it got to phase 3, we would just add a 0 to the number of bodies we sent from standby (group of 8, send 80). standby was pissed on a regular basis. i flat out told them that they've forced us to do this, and i don't agree. please go complain so they will change it. of course nobody listened to us and they continued to make it even worse.

they decided that since our ride holds so many people (about 1500 per hour), they didn't give a shit that the standby people were ALREADY unhappy. they upped the number of fast passes for our ride only...fuck that team. i eventually had enough and quit.