3. In-N-Out Sues DoorDash to Block It From Delivering Its Grub

In-N-Out Sues DoorDash to Block It From Delivering Its Grub

I agree--they don't give a fuck--and yet you want them to establish capping mechanisms?

I'm going to try to break this down for you:

Caps need to exist BEFORE a customer places an order. This has to be done on the website and it has to be done by the delivery service so that CUSTOMERS CANNOT PLACE AN ORDER IN THE FIRST PLACE. A restaurant has zero control over this. It's all controlled by the website.

The only thing a restaurant can do on their end to "cap" orders is REFUSE to confirm an order AFTER it has been placed.

I tried to explain this to you like three comments ago. The restaurant industry is all about customer service. If I place an order at DoorDash for dinner at Yummy Food, and DoorDash (obviously) refuses to cap orders at Yummy Food, and Yummy Food turns out to be slammed with too many DoorDash orders, all Yummy Food can do is REFUSE to make my order. At which point DoorDash emails me and says "Your order was cancelled". I spent 30 mins building my order and I put my order in 10 mins ago. So I've now lost 40 mins of my life and have to start at square one. I'm pissed and hungry. I think "Fuck you Yummy Food", I'll never eat there again." Because that's just how people are. I don't have a clue that Yummy Food is swamped and DoorDash are the greedy assholes who wouldn't cap Yummy Foods order amounts. I'm mad at the restaurant. Because, again, people.

So now Yummy Food has lost a customer. Because of DoorDash being assholes.

And Yummy Food knows this will happen. They know delivery drivers from DoorDash are constantly late and the food Yummy Food made might arrive to customers cold. They know they will be blamed for this. They know they will be blamed

Which is why they leave the services all together.

Leaving the service is the ONLY current option until places like DoorDash get their shit together. It's boycotting. It is capping service. It's capping all the fucking service.

/r/bayarea Thread Parent Link - nbcbayarea.com
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