Esports is a PR business, this particular match result is completely irrelevant compared to NiP image...
For me the issue is simple, if you consider the game unfair, you don't play it and file a complaint, if you consider it fair, you play it and accept the result.
You don't play a game you know is unfair, then complain about the result. This is just wrong.
Yes it sucks that players were alone to deal with this, but they made a decision, and they should accept the consequences.

NiP calling out Flashpoint on Twitter for their absolutely terrible handling of the situation is ok. But asking for a rematch is totally not. And Anonymo tries to defend themselves, which they can only do with a statement...