3. YSK that if you usually find yourself spending more than 10 mins to properly wri...

YSK that if you usually find yourself spending more than 10 mins to properly write an email, here's a well-thought-out structure for you

Two-three sentences on the topic and issue. Last sentence giving them instruction/why they are necessary

Nope, open with what you need right off the bat. I did support for data center networking products for several years, and the threads got a lot shorter when I started opening with the action needed. Best case, they see what they need to do just from the truncated little notification pop-up.

Sometimes it took one sentence beyond that to explain why the request was necessary, sometimes it took a couple paragraphs, but however long the message was it was always a quicker response if the very first sentence told them what they needed to do to move past that e-mail if they were in a rush.

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